Privacy Policy

1. Introduction

At AIHomeWise, your privacy matters. This statement explains how we handle your information in compliance with data protection standards.

2. Data Controller

The controller is AIHomeWise, 12 Punggol Field, 828812 Punggol (North-East Region), Singapore. Contact: [email protected] or +65 81235567.

3. Data Collected

• First and last name
• Contact details: phone, email, address
• Browsing data (cookies, IP address)
• Home details (type, requested installation)

4. Purpose of Data Handling

• Responding to your inquiries and requests
• Scheduling installation and service appointments
• Enhancing our services and user experience
• Sending updates and exclusive offers (with consent)

5. Your Rights

• Right to access, rectify, or erase your data
• Right to restrict or object to processing
• Right to data portability
• Right to file a complaint with the Singapore PDPC

For any request: [email protected]

6. GDPR / EU Data Protection

If you are located in the European Economic Area (EEA) or the UK, AIHomeWise complies with the GDPR for personal data processed in connection with our services:

• Lawful bases: processing is based on consent, contract performance, legal compliance, or legitimate interests where applicable.
• Data subject rights: access, rectification, erasure, restriction, objection, portability, and withdrawal of consent. To exercise these rights contact [email protected].
• International transfers: where data is transferred outside the EEA/UK (e.g., to Singapore), we use appropriate safeguards such as standard contractual clauses or other lawful transfer mechanisms.
• Retention: we retain personal data only as long as necessary for the purposes described or to meet legal obligations, then securely delete or anonymize it.
• Supervisory authority: you may lodge a complaint with your local data protection authority (for EU residents) or the PDPC in Singapore.

Our Data Protection Contact: [email protected]

7. Security

AIHomeWise uses advanced measures to ensure the confidentiality and integrity of your data.

8. Cookies

AIHomeWise utilizes cookies to optimize navigation, analyze usage, and personalize content.

Which cookies do we use?

• Essential cookies: website operation
• Analytics cookies: performance measurement
• Marketing cookies: personalized updates (with consent)

Cookie Management

You may accept or decline cookies via our banner or manage your preferences in your browser settings.

9. Policy Updates

AIHomeWise reserves the right to update this policy. Significant changes will be announced on our website or by email.

10. Contact

For questions regarding your data, contact:

AIHomeWise, 12 Punggol Field, 828812 Punggol, Singapore Email: [email protected] Phone: +65 81235567 Company ID: 202112345D